Data Retention & Deletion

The workspace stores business records such as expenses, receipts, statement transactions, mappings, reports, exports, approvals, and membership/audit history. These records support the company’s bookkeeping and access controls. The app does not automatically purge all records after a fixed period.

Retention depends on the type of record, whether it is still needed to provide the service, company instructions, legal requirements, and support/security needs. Your business should decide which source documents and exported files it needs to keep outside SeamLedger.

Open Settings → Profile & Account → Delete Account. Review the account-specific explanation and type DELETE only when you are ready. The operation cannot be undone.

If other people remain in the company, business records and names used to identify report participants can remain after your login/profile is removed. The last administrator of a company with other members must arrange for another administrator before deleting their account.

If you are the only remaining company user, the current deletion process also removes the company and related database records. Read the preview carefully and download needed records first. Removing those database records is not a guarantee that receipt files, logs, backups, or external copies are immediately erased. Platform administrator accounts require a separate request.

Email legal@seamledger.com with the subject “SeamLedger privacy request.” Include the email used for the account, the company name, and whether you want to delete your login, request removal of company data or attachments, or ask about retained records. You do not need to sign in to send this request.

We may need to verify your identity and authority and coordinate with the company administrator. Do not send your password or full payment-card details. Requests are handled under applicable law, including any permitted retention exceptions.

Uploaded receipt files are stored separately from database records. The current in-app deletion process does not itself purge every stored attachment. Include receipt/file removal in a request if that is your intent.

Security/audit records and provider logs or backups may remain for operational, security, or legal reasons and are subject to their own removal cycles. Files already downloaded, emailed, or imported into accounting software are outside SeamLedger’s direct control. Contact the recipient or relevant provider for those copies.

Deleting a login is not a subscription-cancellation control. If your company has a paid subscription, use its cancellation process or contact us. Removing a team member also does not remove the company’s historical accounting obligations.

For questions about retention or a request’s status, contact legal@seamledger.com.